Application Analytics Since 7/10: A Significant Increase in News and Social Media During War
The tragic massacre that took place in Israel on 7th October 2023 has caused ripples around the world. As the nature and the true horrors
Actionable insights and proactive care for superior Customer Experience
Give subscribers control over their internet experience
Boost TSR performance with real-time detection and response
Integrate our technical capabilities into business processes and applications
Home - Customer Service & Support
The tragic massacre that took place in Israel on 7th October 2023 has caused ripples around the world. As the nature and the true horrors
Telecommunications is going through a critical period of change, and McKinsey Research believes “the next generation of telcos will be defined by leaders who act
The steps needed to provide great internet experience are continuously changing. During COVID-19, employees suddenly began working from home en-masse, while for the weekend of
At Veego, our ability to use audience segmentation to open up new revenue streams for CSPs is one of our biggest talking points. If
Q. Who doesn’t look forward to the Super Bowl? A. Your CSP. Before you call them party poopers, think about the facts. 11 out of
The steps needed to provide great internet experience change all the time. During COVID-19, employees suddenly began working from home en-masse, while for the weekend
August 2nd Had a brutal meeting today. Our churn is up, and the team needs to totally rethink the way we target and retain broadband
Understanding subscriber sentiment towards the monthly broadband payment is more critical than it has ever been. 89% of Americans are worried about the cost of
As the Telco industry has been hit hardest by post-pandemic churn, and customer loyalty is down 22% since 2019, it’s never been more important to
46% of subscribers canceled a contract with their Telco in 2022. If that’s not a wake-up call, what is? Playing your cards right as a
The ability to offer personalized services is critical for CSPs in order to boost subscriber experience and remain competitive in today’s crowded landscape. Some network
Are you still investing in reactive technical support? If so, you could soon come unstuck, as the number of support calls rises, and the