Telco customer success and customer service representatives are the forefront of subscriber quality of experience (QoE). If an SCR provides inadequate service, …
Veego Engage is an analytical SaaS based platform that supports ISPs/CSPs customer care and marketing departments to understand better the issues that …
Veego Engage is an one-of-a-kind, disruptive customer experience platform that harnesses the power of data and analytics to provides Telcos a unique and deep understanding of the connected home quality of experience, supporting proactive initiatives that anticipate customer needs.
Veego delivers CSPs and ISPs real-time data and context aware insights about their customers’ connected experience – from apps running in their home to their connected devices to the overall end-to-end quality of experience.
Veego Active is a radical mobile self-care app that provides subscribers the ability to control their interaction with Telecom customer service. It …
Customer churn continues to concern Telecom C-level executives. Churn not only erodes profits and reputation, it can also put the entire business in precarious danger.
More and more Telcos are understanding the need for data-based decision making, especially in regards to providing positive customer experience to their …
Gamers make up for an extremely demanding audience for providers. Watch the recording of our webinar about the importance of knowing gamers’ …
Veego Active in 1 minute provides a high-level outline of the features and benefits of our Self-care mobile app and its use …
Watch the recording of our webinar about “The Power of Contextual and Personalized Home Connectivity” and gain valuable insights about today’s importance …