Telco customer success and customer service representatives are the forefront of subscriber quality of experience (QoE). If an SCR provides inadequate service, …
Veego Engage is an analytical SaaS based platform that supports ISPs/CSPs customer care and marketing departments to understand better the issues that …
Veego delivers CSPs and ISPs real-time data and context aware insights about their customers’ connected experience – from apps running in their home to their connected devices to the overall end-to-end quality of experience.
Veego Active is a radical mobile self-care app that provides subscribers the ability to control their interaction with Telecom customer service. It …
Customer churn continues to concern Telecom C-level executives. Churn not only erodes profits and reputation, it can also put the entire business in precarious danger.
Acquiring a customer is a challenging task. Keeping the customer engaged requires even more effort. The Cost of Churn in Telecoms outlines …
2022 will be another year full of innovations, changes, and challenges for telcos and connected home players. Data is playing a major role …
The video outlines how Veego Engage supports ISP marketing teams in transforming data into insights – specifically about subscribers internet behavior, requirements, …
The video demonstrates the Veego active mobile self-care app which enables ISPs/CSPs to provide subscribers with a tool that helps them manage …
The video explains how service provider marketing professionals can leverage data analytics to generate recommendations and upsell for hyper-relevant and personalized revenue-generating …
