App Identification: The Key to Connected Home Visibility
February 26, 2023
What do you really know about the connected homes of your subscribers? You might be able to view information in a silo, such as what’s
What do you really know about the connected homes of your subscribers? You might be able to view information in a silo, such as what’s
For Internet Service Providers, (ISPs) identifying the homes which are receiving poor internet experience on a regular basis is a real game-changer. These homes are
By the Time You Hear From Your Subscribers, it’s Already Too Late Most people don’t have positive associations around customer support. After all, as an
The 5 Most Commonly Used Customer Care Success Metrics… and Why They Don’t Matter A customer care center can’t be a black box.
When an ISPs/CSPs customer care and marketing teams have a good understanding of their customers’ QoE, they can benefit and succeed.
Understanding Quality of Experience as the new KPI for service quality is the key to reducing churn and building a loyal subscriber base.
Introducing Veego’s new Self-Care Mobile App for ISP & CSP subscribers
Veego enables some of the industry’s leading CSPs to understand and quickly fix 90% of their networking and application issues.
Learn how Veego uniquely uses CONTEXT to apply repair for users in the home as well as for CSPs, Device and App Vendors, and Content Providers.
Stakeholders in the connected home need insights into how their customers are using their wares and, especially, the experience.
Connected gadgets are great fun for the family, but maybe less so for Device Vendors, Content Providers, and Communication Service Providers.
What can ISPs and CSPs do once they detected CX problems in their subscribers’ connected home?
