App Identification: The Key to Connected Home Visibility
February 26, 2023
What do you really know about the connected homes of your subscribers? You might be able to view information in a silo, such as what’s
What do you really know about the connected homes of your subscribers? You might be able to view information in a silo, such as what’s
For Internet Service Providers, (ISPs) identifying the homes which are receiving poor internet experience on a regular basis is a real game-changer. These homes are
In the fast-paced world of Telco innovation, new developments are around every corner. With the growing impact of an economic downturn breathing down Communication Service
Today’s telcos are failing at segmentation. Instead of slicing and dicing their data to form meaningful user segments, they are relying on a one-size-fits-all approach
Who’s going to make the first move? That’s the ultimate difference between reactive and proactive care for Internet Service Providers (ISP). With reactive care, you
When it comes to whether product vendors and service providers should continue investing in reactive technical support, some view this as a losing proposition. A
Part One: Adding Context to the Connected Home With today’s increasingly wide variety of subscriber behaviors, boosting Customer Experience (CX) is harder than ever before
Is the latest cellular phone technology able to make inroads into the connected home? Internet use in the home is going gangbusters. From hosting only
You Never Get a Second Chance to Make a First Impression with New Subscribers One could argue that newbies are the most important subscribers for
With modern self-care apps, ISP subscribers have the power to optimize their own home internet connection according to their needs.
Context is the crucial ingredient for properly understanding Customer Experience and transitioning from Traditional Customer Relations Management to Proactive Customer Engagement. Read on to find out why.
Learn how Veego uniquely uses CONTEXT to apply repair for users in the home as well as for CSPs, Device and App Vendors, and Content Providers.
