Today’s telcos are failing at segmentation. Instead of slicing and dicing their data to form meaningful user segments, they are relying on a one-size-fits-all approach that leaves value on the table. Here’s how …
When it comes to whether product vendors and service providers should continue investing in reactive technical support, some view this as a losing proposition. A big reason is that today’s skills shortage means …
This article originally appeared in TelecomDrive How Can Today’s CSPs Remain Competitive on Existing Infrastructure? As consumer demand for higher bandwidth and more personalized services continues to grow, there’s no doubt that today’s …
Reactive customer care is broken. Despite the variety of engagement channels that can get problems resolved, the result is often the same: wasted time on hold, ineffective customer support reps and problems that …
Veego Software, the world leader in connected-home decision intelligence and analytics, today announced the release of its latest product, Veego Active. The highly intelligent and easy-to-use mobile app gives Communication Service Providers (CSPs) …
This article originally appeared on EINPresswire Company appoints Chief of Operations, VP of Product Development, and VP of Sales to advance connected home insights for CSPs NEW YORK CITY, NEW YORK, UNITED STATES, …
This article originally appeared on TelecomDrive Veego Software, a global enabler in App Traffic Classification, will unveil Engage version 2.0 at CommunicAsia 2022 in Singapore, June 1-3 –Hall 4 – Stand 4D1-01. During …
This article originally appeared on TelecomDrive Veego Software, a global enabler in App Traffic Classification, will unveil Engage version 2.0 at CommunicAsia 2022 in Singapore, June 1-3 –Hall 4 – Stand 4D1-01. During …
This article originally appeared on Forbes As the pandemic proved, reliable broadband is a must-have in the home. Yet ISP service standards are much below consumer expectations. This parity is fueling a global trend …
This article originally appeared on MartechSeries Veego Software, the world leader in application intelligence – contextual, app-aware QoE data, and high-impact analytics, announced the addition of Pasquale Bombino to the Veego Advisory Board. Mr. …
