By Capabilities
Device Fingerprinting
Application ID
Today’s connected home provides users an array of devices that contain embedded technology that communicates with internal and external environments. Understanding the categories of the devices in use and the purpose or the intended use of these devices is the cornerstone of the Veego Application ID identification, one of the pillars of its contextual-aware solution.
Veego’s Application App module essentially “sees” which categories are being used, and in what capacity. This means it is also possible to identify, query, and measure devices in order to anticipate and troubleshoot potential categorical malfunctions.
Veego’s App ID module recognizes multiple service categories, including:
- Video Streaming
- Online Gaming
- Web Browsing
- Music Streaming
- Video Conferencing
- Social networking
- File Uploading
- File downloading
All of this enables the ISP or CSP to make better decisions and take the most appropriate action. It represents the next generation of the connected home and is the basis of how Veego uses data to support network performance and enhance the customer experience.
Application QoE Scoring
Veego’s AI solution combines measurements from backhaul interfaces, Wi-Fi metrics and proactive probes from home devices and applications to determine the perceived quality of each service within the home – the QoE score. Veego uses these measurements to assign real-time scores to each service:
- Good
- Unstable
- Bad
- Broken
Scores are calculated differently for each service since each service has its own set of good and bad characteristics. For example, bad network conditions for online gaming may be adequate for streaming movies. On the other hand, acceptable network conditions for online gaming may be inappropriate for a zoom meeting.
Root Cause Analysis
Resolution
