Solutions

Solutions

Veego Care

Veego Care for CSR

Veego Care for CSRs is a SaaS platform that supports ISPs/CSps to identify in real-time for each customer the exact issues that are impacting connected home customer experience.
The platform provides historical and real-time data of the experience, behavior and performance of every internet session in the context of characteristics and requirements of the device and app being used.
Veego Care Illustration
Veego Active Illustration

Veego Self Care App

Veego self-care App enables the ISPs to equip their customers with a tool that help them to manage their connected home on their own.
The app provides the end-users personal and relevant insights for understanding the issues that are impacting the experience and solving it independently by recommendations, offers and instructions.

Veego Engage

Veego Proactive

Veego Analytics product is a SaaS platform that helps ISP’s network department to optimize the infrastructure by accurate prioritization based on data analysis, insights and setting alerts The platform includes end to end visibility, the ability to monitor the connected home performance and behavior to accelerate event investigations Network Departments can analyze data for understanding unusual events in retrospective, consume day to day insights and set alerts to detect real-time unusual events for preventing them
Veego Engage Illustration

Customer Research

Veego Analytics product is a SaaS platform that helps ISP’s customer care department to understand better the issues which impact the customer experience based on data analysis and to gain the ability for new insights and perspectives   The platform boosts the effectiveness of Customer Care by monitoring the QoE of every internet session in the context of the characteristics and requirements of the device and app being used, pinpointing service-delivery bottlenecks, and accelerating event investigations.   The platform bestows insights and recommends personalized actions and offers for the customer to improve its satisfaction with the ISP

By Capabilities

Device Fingerprinting

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Application ID

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Application QoE

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Root Cause Analysis

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Resolution

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By Capabilities

Device Fingerprinting

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Application ID

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Application QoE

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Root Cause Analysis

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Resolution

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

By Use Case

ISP “Right KPI”

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Churn-Prevention

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Gain New Market Insights

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Root Cause Analysis

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Resolution

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

By Traction

Real time

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Near real time

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By Role

Support

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Marketing

How Veego Supports Telecom Marketing Professionals


How Veego Suports Telecom Marketing Professionals In the telecommunications world the marketing professional has an important and fundamental role. The marketing professionals bears the responsibility of managing the products and services which enrich the service profile of the subscriber. Telcos offer multi-dimensional products and services to the different categories of users. On one hand the telecom organizations feel that the services are meeting subscribers needs, while on the other hand there are increasing cases of dissatisfaction and churn among users. This makes it essential that sincere efforts to be made to improve the quality of experience

The telco professionals marketing mix focuses on creative promotional measures helping the telecom organization in informing, identifying, and influencing the users. They use different constituents of promotion, such as advertising, publicity, sales promotion, personal selling, word-of-mouth promotion and more.

Veego enables the Telco marketing professional with a plethora of tools to engage subscribers. Utilizing its deep knowledge about connected home residents’ preferred service and device usage, Veego provides CSR Marketing professionals with recommendations for hyper-relevant and personalized revenue generating offers.

The automatic recommendation alerts notify the team about potential upsell opportunities, suggesting devices or services that complement the subscribers’ existing home infrastructure and help boost their total Quality of Experience. Whether it is a mesh extender that improves connectivity in a large house, or a package with better up-and-download speeds for a household of gamers. Veego provides CSR marketing professional the necessary insights that allow for a hyper-personalized customer experience and to drive business growth.

Operations

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

By Industry

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Join our webinar about the 'Power of Contextual and Personalized Home Connectivity'
February 15th, 10 EDT
Resolution Illustration

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