Meet Veego Active: A Mobile Self-Care App for Empowered CSP Subscribers

Fewer Support Calls

Reduce the number of incoming support calls with autonomous problem resolution and subscriber self-care functions

Proactive Alerts

Send proactive alerts to notify subscribers about potential connectivity issues and network optimization measures

Subscriber Self-Care Capabilities

Let your subscribers optimize their own home network according to their needs and preferences and monitor all activities

Empowering users builds loyalty

  • Monitor quality of experience at every moment
  • Fix problems autonomously
  • Help users solve their own problems
  • Fewer calls to Customer Care
  • Speedier, more effective Customer Care
  • Upsell opportunities to improve CX
  • Education
  • Prioritization

Internet access is no longer a convenience, but a must-have. Subscribers want the power to know and control what’s going on in the home network at every moment. When unavoidable problems strike, they want solutions right away!
Delivering convenient control over the home internet right into the palms of subscriber hands, Veego Active builds loyalty and prevents churn.

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