Are you still investing in reactive technical support? If so, you could soon come unstuck, as the number of support calls rises, and the
Veego, the world leader in App Identification and connected-home contextual intelligence, has been named the Best Customer Data Platform Solution -Platinum Winner by Juniper Research.
By the Time You Hear From Your Subscribers, it’s Already Too Late Most people don’t have positive associations around customer support. After all, as an
A customer care center can’t be a black box. Technical support staff and Customer Support Managers (CSMs) are tasked with a critical part of your
This article originally appeared in TelecomDrive How Can Today’s CSPs Remain Competitive on Existing Infrastructure? As consumer demand for higher bandwidth and more personalized services
Part Two: Efficient Ways to Boost Quality of Experience In part one of our internet problem mitigation series, we discussed how vital it is to
This article originally appeared on Telecoms News Since its inception in 2007, Waze has become the world’s largest community-based traffic and navigation app. Acquired by Google
Disrupting the current state of internet service delivery requires a wealth of technological innovations and advancements. Veego has developed and harnessed (and patented) elements of
Disrupting the current state of internet service delivery requires a wealth of technological innovations and advancements. Veego has developed and harnessed (and patented) elements of
White Paper “>”>Adding Contextual Intelligence to Telco Customer Experience Management “>As the digital world continues to evolve, the bar for personalized customer experience is higher
eBook Veego Active “>”>Veego Active is our ultra-friendly mobile app that enables subscribers to monitor and control their internet service in real time. Subscribers know
Veego Engage is an one-of-a-kind, disruptive customer experience platform that harnesses the power of data and analytics to provides Telcos a unique and deep understanding of the connected home quality of experience, supporting proactive initiatives that anticipate customer needs.
