By Use Case
Veego provides predictive analytics to help ISPs and CSPs attain valuable insights to make data-driven decisions. Knowledge of their subscribers’ connected home behavior, preferences and needs, gives them a better understanding of the subscriber and their home internet requirements. Veego’s predictive analytics uses historical data to build forecasts, identify trends, create upsell alerts, and more.
Acquiring a customer is a challenging task. Keeping the customer engaged requires even more effort. Accurate diagnosis of the customer’s behavior and alerting of customers at risk of defecting is extremely important for operators. Veego’s smart data platform combines encrypted customer transaction data and data from real-time communication streams to provide insights regarding customer attitudes about the services. This allows operators to immediately address satisfaction-related issues and prevent churn.
With the rapid development of the internet ecosystem and evolving global connectivity, telecommunication companies face the challenge of constantly changing customer requirements. Subscribers are becoming more and more demanding as traffic gets increasingly active every day.
Veego’s real-time analytics provide a tailored solution that continuously ingests, analyzes, and correlates data gained from multiple sources and generates response actions in real-time. Veego’s real-time analytics combines data related to customer profiles, network, location, traffic, and usage to create a 360-degree user-centric view of the subscriber – their needs and malfunctions.